Christmas & new year opening hours 2020/2021 please click here
HOW TO USE GP SERVICES DURING CORONAVIRUS PANDEMIC
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please contact us.
All appointments are now triaged and can be pre-booked via phone or you can contact us using e consult, accessed on the front page of this website without signing up. A few appointments are available on line with your own GP.
Our opening ours are 8am - 6:30pm.
All appointment's are released now at 8am for AM & PM with some pre-bookable.
Appointments are being delivered over the telephone initially, GPs also have access to Video consultations.
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering.
Measures are in place to keep you safe from infection during your visit to the surgery.
Please do not come to the surgery unless you have a booked
If you are waiting for a check-up, please be assured we will be in touch
For serious or life threatening emergencies call 999, for urgent medical queries that are not life threatening call 111.
In the best interest of our patients and staff, Sandhurst Group Practice now ask patients coming in to our surgeries (Yorktown Road and Owlsmoor) for whatever reason to;
wear a face mask or face covering of some sort.
If possible please attend alone.
do not attend if you have experienced any COVID symptoms in the previous few days before your appointment.
The link below shows how you can make face coverings from home.
Alternatively you can purchase face masks online.
Thank you for your cooperation and understanding
If you have COVID-19 symptoms you will be directed to our Hot site or hot car (for home visits) in Bracknell.
For all appointments, to help the receptionist sign post you, you will be asked to give a short explanation of why you need any appointment. This is to ensure you get to the right person to deal with your problem. If your problem is of a sensitive nature please let the receptionist know that your problem is personal and they will record this for the clinician.
Booking Appointments on Line -
We are though releasing a small amount of telephone bookable appointments online
On-line appointments should be used for Routine only. If in doubt please contact reception.
We regret we can't offer Nursing appointments on-line. Many of Nurses are specialists and not all Nursing staff can offer the same appointments.
Sandhurst Group Practice have replaced our extended hours appointments with e-consults. These take place outside surgery times. If you submit an e-consult the GP may contact you outside normal hours.
We also offer pre-booked face to face appointments every-evening and on a Saturday & Sunday at a Central location in Bracknell close to the Train & Bus Stations. These are bookable through the surgery. Please contact reception for more details.
please copy and paste link for more details
Telephone appointments are available from a number of sources – doctor, nurse, Pharmascist, Paramedic etc.
It would be helpful if you explain the nature of your query to the receptionist who will then be able to advise you who to contact and when they may be available.