All online prescription requests have to be requested through Patient Access.
You can register with the Patient Access system, if you have not done so, by clicking the button below.
Once you have registered for Patient Access, you will need to provide the surgery with proof of your name, address and photo identification.
Why should you use Patient Access?
- You are able to order your prescriptions and have them sent straight to your chemist for collection.
- You are able to book appointments with your own Doctor
- You are able to view a summary of your Medicals records that you can print off when required.
- You can update your personal details
We are using Patient Access so we can comply with NHS guidelines to offer all our patients access to online appointments, prescriptions and medical records viewing.
To register you need to complete a simple form (copy below) & provide ID – if you have not pre-registered, your login details will then be emailed to the email address you provide. The service is not currently available to children under sixteen.
Patient Access Registration Form
We now employ Pharmacists to help you with medication queries and reviews.
For safety reasons, repeat medication is only available by written request, online using the patient access website or on paper. Telephone requests can not be taken.
If you have not registered with a pharmacy, please consider this option, the Electronic Prescription Service (EPS) allows you to order prescriptions via your nominated pharmacy & collect them without ever needing to contact the surgery. This service is faster, cheaper & safer for the patient & the NHS. Pharmacies can also provide other services to save you time, please contact your preferred pharmacy to find out what services they can provide & register for the services you require.
Regular repeat prescriptions will normally be ready 2 working days after the request unless your GP is part time or on leave or if you are due a Medication Review.
If a prescription is requested more than 10 days before it is due, NHS guidelines state that the GP must reject the request. If you have a valid reason for requesting a prescription earlier than 10 days before it is due, please state the reason in writing on the request.
Please take care to ensure that you check carefully the prescription you have been given & if you have been issued more than one month’s supply that you store the medication carefully.
Patients on repeat medication may be asked to see either a doctor, pharmascist or practice nurse at least once a year to review these regular medications.
Please allow at least two full working days between requesting and collecting your medication or save your self time and use patient access to order and make sure we know your nominated chemist to send to. Your script will be sent straight there without the need for you to come into surgery
Please be aware that once a patient reaches the age of 16, for patient confidentiality, we are only able to speak to the patient themselves unless we have written authority to speak to a parent or anyone else.